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Conflict Skills & Communication

Most conflict happens because of poor communication.

This workshop can be aimed at any group and tailored to suit issues that are relevant to the group attending.

Topics may include:

  • conflict styles: what is yours?
  • conflict prevention
  • aggression: what it looks and sounds like
  • body language in conflict
  • the aggressive patient
  • how not to take it personally
  • conflict management
  • confrontational language
  • beyond words: when to call for help
  • personal safety strategies
  • self-care and stress reduction

Book this Vancouver Communication workshop NOW.