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Why is Email Etiquette Important?

Have you ever read an email you’ve been sent and wondered what the sender was thinking??

Have you ever sent an email, only to have it completely misunderstood by the receiver.

Good email etiquette (sometimes used to be called “Netiquette”, which is a little cutesy for me), communicates a lot about you and, in some cases, can make or break you getting invited to be interviewed, or can affect your advancement in your career. Email is communication, and it matters! Email etiquette is important to learn.

In this episode, I share 9 (probably more, but I numbered 9 of them) tips that will put you in your best light, and help you to avoid embarrassing mistakes.

Topics Include:

  • structuring the email: (remember how you learned to first write a business letter in school?)
  • replying…when to do it, how, when to not…basically timing and your mood
  • checking first (for answers to your questions, to their questions, to who is in the email chain)
  • forgiveness (it’s huge)
  • use of humour (not always wise)
  • being mean (bullying and other bad email behaviour)
  • privacy
  • permanency
  • courtesy and kindness

The emails you send are a reflection of you. Taking the time to learn email etiquette is a free and easy way to up your game, and to improve the overall impression you give others.

Anything to Add?

Drop me  line or leave me a voice message via Speak pipe and I’ll be sure to respond.

Please Share this Episode!

Jenn

 

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www.communicationdiva.com

Workplace Relationships: Joys and Pitfalls:

Sandra Fischer is an author and consultant the creator of the game Relationship Reveal. She talks with me in this episode about workplace relationships, how to navigate them with integrity. Join us for this insightful conversation where we explore everything from romance, to political differences, to ego.

Topics Discussed:

  • how identity is often tied to work
  • the culture of the work environment makes a difference to how we should communicate
  • how learning as much about yourself as you can can improve your workplace relationships
  • the value of saying “I don’t know”
  • romantic relationships…key things to keep in mind
  • social media and workplace relationships
  • ego
  • mindset of lack rather than abundance
  • politics and division in the workplace
  • doing things with integrity

About Sandra:

SANDRA FISCHER is a professional writer and consultant with a diverse
background specializing in communications, people development and optimizing organizational effectiveness. With 25 years of experience working for companies including Microsoft, Amazon and AT&T, her experiences have been as unique and broad as managing the homepage for Amazon.com to developing an online marketing campaign for a literary novel launch.

How to Connect with Sandra:

Website – http://www.relationshipreveal.com/

Facebook – https://www.facebook.com/relationshipreveal/

Twitter – https://twitter.com/skfischersea

Amazon – https://www.amazon.com/Relationship-Reveal-Discovery-Skill-Building-Growth/…

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Workplace Loyalty…Does it Still Exist?

For the most part, the days of having the same career from college to retirement are gone.

Workers move around a lot. Companies downsize and grow and shift. Change happens, both in organizations and within the people who work for them, too.

Join me as I have a wonderfully rich conversation with author, speaker, and CEO Lee Caharer on why workplace loyalty is important on the part of BOTH employers and employees.

Topics Covered in This Episode:

  • what is meant by loyalty
  • three reasons it’s key for employers to inspire
  • how it can benefit employees
  • why employers should not bother with counter-offers
  • stop worrying about employees who are going to leave
  • personalized employee development plans
  • corporate sponsored alumni programs
  • it is the employees job to craft a career
  • millennials in the workplace
  • a lattice career
  • knowing yourself
  • advice for college grads just starting out
  • tools and strategies for getting to know yourself better…as an employee and a human being, including the MBTI, a book called StrengthFinders and the Enneagram
  • kids, college and your first job, and MORE!

About Lee:

Lee Caraher is the CEO of Double Forte PR & Digital Marketing; an acclaimed communication strategist, she’s known for her practical solutions to big problems. Her company works with some of the top consumer and technology brands in the country.

Lee’s the author of Millennials & Management based on her experience with failing and then succeeding at retaining Millennials.

Her next book, The Boomerang Principle will be published in April 2017.
Lee has a reputation for building cohesive, high producing teams who have fun together at the same time. She is a straight talker who doesn’t hold too many punches, although she does her best to be pleasant about it. Her big laugh and sense of humor have gotten her out of a lot of trouble.
Lee is active in the community and currently serves on three nonprofit boards. A graduate of Carleton College with a degree in Medieval History, which she finds useful every day, Lee lives in the San Francisco Bay Area with her husband, two sons, and a blind cat.

How to Connect with Lee:

www.leecaraher.com

Twitter: https://twitter.com/leecaraher

Until Next Time:

Do take a moment to leave a comment for us on iTunes to help spread the news, and share this episode using the share buttons below. You are appreciated!

Thanks so much for listening,

peace,

Jenn

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www.communicationdiva.com

Networking…

 

The very word makes me shudder. There are networking events, and then there are networking events. Some are excellent, organized, and work beautifully to allow you to connect and ultimately collaborate with like-minded people in order to further your business or you work life. Others are just an awkward waste of time.

How to Manage

In this episode, I share 7 ways to make networking events less awkward and more useful to you. These are strategies that involve (in some cases) a little advanced preparation and the determination to stick to your plan…but they DO work.

Take a listen and then please add your own ideas, tips and tricks below, as we all would like to learn more and to suffer less when faced with having to “mix and mingle”!

Happy and fruitful connections to you…

Jenn

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How professional you are can make or break a small business.

In this episode of the podcast, I talk to small business owner and educator Mandi Trickett about her thoughts on professionalism. Mandi is the owner of Avenue 42, a beauty salon located in Langley, BC that offers cosmetic tattooing, nail art and other aesthetic services.

Mandi shares how there’s more to professional behaviour in the workplace than just what you say…much more.

Topics discussed:

  • personal appearance and cleanliness and what that communicates to clients
  • work space esthetics
  • proper licensing and training documentation on display
  • time management, how that conveys professionalism
  • communication with clients, especially in the personal care industry
  • confidentiality (being trusted with personal life stories)
  • relationships and trust and client longevity
  • giving back (Mandi’s cancer campaign)
  • home business versus storefront as far as professionalism goes
  • the importance of research prior to launching

About Mandi

Mandi Trickett has been in the beauty industry as an Aesthetician since 1997. She is a certified nail trainer, aesthetician and cosmetic tattoo technician. She is also certified in microblading and skin revision. She trained and began offering cosmetic tattooing (also called permanent makeup) in 2013. Prior to owning her own salon which opened in 2007, Mandi worked in salons for 10 years and taught courses in the En Vogue Nail program for many years, just giving that up recently as she is too busy with her own business! Her current salon was built and opened in 2015. Mandi’s attention to professionalism, the quality of her work, and her kind heart inspired me to invite her to share her thoughts on what she does with the world.

Where to connect with Mandi:

The Avenue 42 website is www.avenue42langley.com
Find her on Facebook at:
And see before and after photos and more on Instagram:
Avenue 42’s cancer campaign has the hashtag: #sheisstrongbyavenue42

Feedback always welcome!

As always, I love to hear what you have to say. Do you have a beauty expert in your life who has made a difference? Have you been moved by the care and attention you’ve been given by a small business owner? If yes, leave us a note!

Until next time, be blessed,

Jenn

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www.communicationdiva.com

Project Management?

I’ve heard the term and always thought that learning what it was all about would take a whole bunch of training and would only apply if working in some kind of high-level engineering job or something.

Turns out, I was only half right.

Apparently, it’s a good skill for ANYONE to learn.

True project management professionals do indeed get certified, and there is a whole whack of jargon that goes along with the profession that can make one’s eyeballs glaze over.

Enter Cesar Abeid.

Cesar is my guest on this quite short (but packed) episode of the show. During our time together, Cesar explains how learning the basic principles of project management can be of huge benefit to your everyday work life, during a job search, and really for any type of project or large task you would like to take on.

Using non-jargon-y words and more straightforward explanations, Cesar helps people take action and reach goals that previously might have felt daunting. In fact, he’s written a book for “regular folks” on that very topic called Project Management for You.

More about Cesar

Cesar Abeid is a Project Management Professional®, author, professional speaker, business coach and consultant.
As the host of the Project Management for the Masses Podcast and the Construction Industry Podcast, Cesar reaches audiences of thousands around the world.
Cesar works for Automattic, makers of WordPress.com, a company dedicated to the democratization of publishing.
Cesar lives in London, Ontario, Canada, with his wife and three children.
You can find Cesar’s book, Project Management for You, here: projectmanagementforyou.com

What’s your next project?

Let me know! I would like to hear how you use the info on this show…how you put it into action. Drop me a line or leave a voicemail.

And please share this episode.

Until next time, happy planning your project!

Jenn

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